Systems Architect

Навыки

• AI-агенты
• CRM-системы
• dbt
• Google Tag Manager
• Looker
• Производство
• Salesforce

О компании и продукте

• ElevenLabs is an AI research and product company transforming how we interact with technology.
• We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
• We have expanded from voice into three main platforms:
• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

Задачи

• Administer our Salesforce org: object model, data architecture, user configuration, and platform health
• Build and maintain automations via Salesforce Flows, Apex, and custom services that power our GTM processes end to end
• Develop and maintain Salesforce MCP servers and AI tooling that extend CRM functionality into AI-powered workflows
• Design and maintain SQL-based data pipelines that feed dashboards and revenue reporting across the org
• Translate ambiguous business problems into clean technical scope, from stakeholder conversation to implemented solution

Требования

• Salesforce administration experience with deep familiarity across the object model, Flows, data loading tools, and platform configuration
• Strong Apex development skills: you can build, debug, and maintain custom logic, triggers, and integrations without leaning on a separate engineering team
• SQL proficiency: you can decompose ambiguous questions into answerable queries and are comfortable with complex joins, aggregations, and pipeline logic
• Systems mindset: you can hold an end-to-end process in your head, trace a field from its origin through every downstream dependency, and anticipate what breaks when something changes
• Excited by modern tooling: you're drawn to building AI-native systems and are curious about where Salesforce, MCP, and AI agents intersect
• Familiarity with dbt or modern data transformation tooling
• Experience with BI tools such as Sigma or Looker
• LOCATION
• This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw
• We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses

Условия

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend

Паспорт вакансии

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